M1: MiDiary Phase 2

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th= e_company Project Management

Project Management Process & Training Manual
Document Revisions

Revisions on this document should be recorded in the table below:

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Ta= ble Of Contents

1 Introduction 6

2 Role and Responsibilities 6

2.1 Project Manager 6

2.1.1 Control of the the_company team 6

2.1.2 Control of the Client 8

2.1.3 Control of Third Parties <= !--[if supportFields]>= PAGEREF _Toc14158384 \h 10

2.1.4 How to develop relationships <= !--[if supportFields]>= PAGEREF _Toc14158385 \h 12

2.1.5 Compliance to the_company Standard Operating Procedures 15

2.2 Senior Project Managers <= !--[if supportFields]>= PAGEREF _Toc14158387 \h 15

2.3 Project Directors <= !--[if supportFields]>= PAGEREF _Toc14158388 \h 15

2.3.1 Project Director as Line Manager<= /span> 15

2.3.2 Project Director as Team Lead <= !--[if supportFields]>= PAGEREF _Toc14158390 \h 16

2.3.3 Project Director as Agent of Upper Management = 16

2.3.4 Project Director and Accounts Receivable&= nbsp; 16

2.3.5 Project Director as Client Relati= onship Manager = 17

3 The Proj= ect Lifecycle&= nbsp; 17

3.1 Pre Sales 17

3.2 Post Sales 17

3.3 Project Specifications <= !--[if supportFields]>= PAGEREF _Toc14158397 \h 18

3.3.1 The Requirements Specifications Document = 19

3.3.2 Determining the version of your specification document 20

3.4 Resources Planning and Project Time= line Development = 20

3.4.1 Resources Planning <= !--[if supportFields]>= PAGEREF _Toc14158401 \h 20

3.4.2 Project Timeline Development 21

3.4.3 Introduction to MS Project= 22

3.4.4 Introduction to MS Visio <= !--[if supportFields]>= PAGEREF _Toc14158404 \h 24

3.5 The Development Phase <= !--[if supportFields]>= PAGEREF _Toc14158405 \h 24

3.5.1 Ping your developers <= !--[if supportFields]>= PAGEREF _Toc14158406 \h 24

3.5.2 Using CVS to keep track of the development progress 24

3.5.3 Coordinating all departments invo= lved <= !--[if supportFields]>= PAGEREF _Toc14158408 \h 25

3.5.4 Working with clients <= !--[if supportFields]>= PAGEREF _Toc14158409 \h 25

3.5.5 Organise and manage unit testing = with clients and third parties 26

3.6 Testing (UAT and Unit Testing) 26

3.6.1 The test plan phase <= !--[if supportFields]>= PAGEREF _Toc14158412 \h 26

3.6.2 The testing phase <= !--[if supportFields]>= PAGEREF _Toc14158413 \h 27

3.6.3 Prioritising your bugs <= !--[if supportFields]>= PAGEREF _Toc14158414 \h 27

3.6.4 Coordinating with your clientR= 17;s testers and third parties 28

3.6.5 Managing the UAT environment 29

3.6.6 Daily UAT Report 29

3.6.7 Unit Testing <= !--[if supportFields]>= PAGEREF _Toc14158418 \h 31

3.6.8 Internal Testing <= !--[if supportFields]>= PAGEREF _Toc14158419 \h 31

3.7 Documentation, Training and Handove= r 31

3.7.1 Documentation <= !--[if supportFields]>= PAGEREF _Toc14158421 \h 31

3.7.2 Training 33

3.7.3 Handover 33

3.8 Ongoing Support 33

3.8.1 Assigning a techie for the warran= ty period&= nbsp; 34

3.8.2 Escalation Procedures <= !--[if supportFields]>= PAGEREF _Toc14158426 \h 34

4 Reports = and Meetings&= nbsp; 35

4.1 Weekly Progress Reports <= !--[if supportFields]>= PAGEREF _Toc14158428 \h 35

4.2 One-to-one’s <= !--[if supportFields]>= PAGEREF _Toc14158429 \h 38

4.3 Weekly Team Meetings <= !--[if supportFields]>= PAGEREF _Toc14158430 \h 39

4.3.1 Meeting Structure <= !--[if supportFields]>= PAGEREF _Toc14158431 \h 39

4.4 Meeting minutes (with clients and t= hird parties) = 40

5 Project = Risks <= !--[if supportFields]>= PAGEREF _Toc14158433 \h 41

5.1 Risks from the_company <= !--[if supportFields]>= PAGEREF _Toc14158434 \h 41

5.2 Risks from Clients <= !--[if supportFields]>= PAGEREF _Toc14158435 \h 41

5.3 Risks from Third Parties