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=
=
Managing
Finance of the Company
=
Standard
Operating Procedure
Created: 8th July
2002
=
=
=
Table of Content
2&=
nbsp; Managing Cash Flo=
w
2.1 Managing Account Receivable Functions=
=
2.1.1 Billings
2.1.1.1 Work-in-progress Billing
2.1.1.2 Chargeable Expenses Billing
2.1.2 Collection.
2.2 Managing Account Payable Functions=
2.2.1 Credit Terms
2.2.2 Pay On Time
2.3 Managing Payments & Expenses=
2.3.1.1
2.3.1.3.1<=
span
style=3D'font-size:12.0pt;color:windowtext;text-decoration:none;text-underl=
ine:
none'> Withdrawal from A=
TM
2.3.1.3.2<=
span
style=3D'font-size:12.0pt;color:windowtext;text-decoration:none;text-underl=
ine:
none'> Petty Cash=
2.3.1.4
2.3.1.6
2.3.2 Payment Periods
2.3.2.2 Urgent Purchases/Services=
2.3.2.3 Recurring Payments (Rental, Seasons Parking,
Utilities, Phone bill)
2.3.3 Different Types of Payments=
2.3.3.1 Human Resources related payments=
2.3.3.1.1 Salaries and bonuses
2.3.3.1.1.2 Permanent Residents
2.3.3.1.3.2 Hospitalization and Surgery (H&S) Insurance
2.3.3.2.1 Chargeable Expense Claims
2.3.3.2.2 Non-chargeable Expense claims
2.3.4 Allocation of Fund for Expense Payments=
2.3.5 Budgeting and short term cash flow
2.3.6 Managing Long Term Cash Flow
3&=
nbsp; Updating the Acco=
unts
4&=
nbsp; Managing Auditing=
of
Accounts
5&=
nbsp; Managing Tax Fili=
ng
5.3 GST Filing quarte=
rly
Account receivable and payable issues
are critical for a company’s short term cash flow situation. Thus all efforts must be made to e=
nsure
prompt billing to the client as scheduled and money collection. Suppliers should not be paid any e=
arlier
than the negotiated time. Exp=
enses
and costs should be budgeted and paid carefully whenever possible to avoid
unplanned payments that will disrupt the whole short term and long term cash
flow situation.
-&nb=
sp;
“project_no”
is a code that is assigned to the project even before a proposal is
written. For details on assig=
ning a
project number, please refer to “6.1.1 What must be included in the
proposal?” Of the Sales SOP.
-&nb=
sp;
“yy/###”
indicates the year the billing was done and the running number of the invoi=
ce
-&nb=
sp;
the
alphabet at the end indicates how many work-in-progress billing has been do=
ne
so far, including the current one.
-&nb= sp; e.g. MY/01/007/Payroll/02/070/B is the second billing (probably for the client’s approval of the functional specs) = for the same project no. MY/01/007/Payroll.&nb= sp; The running number of this invoice that is billed in year 2002 is no. 70.
-&nb=
sp;
“project_no”
is a code that is assigned to the project even before a proposal is
written. For details on assig=
ning a
project number, please refer to “6.1.1 What=
must
be included in the proposal?” Of the Sales SOP.
-&nb=
sp;
“EXP”
indicates that this billing is for expense reimbursement
-&nb=
sp;
“yy/###”
indicates the year the billing was done and the running number of the invoi=
ce
-&nb=
sp;
the
alphabet at the end indicates how many chargeable expenses have been billed=
so
far, including the current one.
-&nb= sp; e.g. MY/01/007/EXP/02/070/P is the 16th= expense claims to the same project no. MY/01/007. The running number of this invoice= that is billed in year 2002 is no. 70.
The collection of payments on time has an important = impact on the short term and mid ter= m cash flow situation. Once the invo= ice is sent, efforts must be made to collect payments as soon as possible. Guidelines for payment collections= :
3.2.1 Three days after the in=
voice
is mailed, ask the project managers to follow-up with the client to make su=
re
they have receive the invoices and they have forwarded them to their finance
department.
3.2=
.2 =
Once it is confirmed that =
the
invoices are now with the finance department, call the person-in-charge for=
the
payment to find out if they have all supporting documents that they need to
process the payment. The
person-in-charge should also be asked to give an indication on the time that
they will need to process the payment.
3.2=
.3 =
Follow-up with the
person-in-charge at the client’s finance department by phone again af=
ter
the indicated payment date, if the payment is still not received yet. Ask for a promised date of payment=
again
and follow-up with a fax/email reminder with a promised new payment date (1=
st
reminder). File the letter fo=
r record.
3.2=
.4 =
Follow-up by phone again a=
nd
send black-and-white reminders for two more times (2nd and 3rd
reminders).
3.2=
.5 =
As soon as the 3rd
reminder is sent, the collection process should be escalated to different
parties. They will include:
<=
span
style=3D'mso-list:Ignore'>-&nb=
sp;
project managers - to find=
out
from the client if they are dissatisfied with us and therefore are holding =
up
the payment. Our project mana=
gers
should ask for help from the project manager of the client’s side to
chase for payment.
<=
span
style=3D'mso-list:Ignore'>-&nb=
sp;
The finance manager should
call the head of the finance department at the client’s office to find
out the reasons for the delay in payment and to chase for payment.
<=
span
style=3D'mso-list:Ignore'>-&nb=
sp;
Shareholders may be asked =
to
talk to the person at a higher rank of the client’s company to try to
push for an earlier payment.
3.2=
.6 =
If payments are stilled not
collected yet, we will send a warning letter (4th reminder)
indicating that the company will seek for legal advice to collect the
outstanding payment if the payment is not received by a certain date. It is advisable not to send the wa=
rning
letter to offend the client if we are in the midst of negotiating new proje=
cts
with them. However, we should
consider requesting more upfront payment or requesting for the outstanding
amount to be paid first before the new project starts, if the outstanding
amount is huge, to avoid more cash to be tied up with this problematic clie=
nt.
3.2=
.7 =
File the case to the Court=
for
Small Claims (name?) if all means have been tried and it is certain that we
will not be able to collect the payment through normal channels and make
provisions for bad debt on the accounts. The outstanding amount should be
written off as bad debts in the next financial year if the amount still can=
not
be collected by then.
Always ask for credit terms from
suppliers whenever possible. =
If cash/cheques have been paid upfro=
nt
to purchase equipment/services for a few times, try to negotiate for credit
terms. If credit is still not
given, search for other suppliers who are willing to offer credits and use =
it
to re-negotiate for a credit term from a supplier who offers better prices.=
Always try to negotiate for better t=
erms
(e.g. from 7 days to 14 days, from 14 days to 30 days etc) once every half a
year.
While we tend to delay payment to
suppliers so that we can play around with the cash, we should bear in mind =
that
the delay should be within the legal boundary. Some of the advantages of paying o=
n time
are:
2.3=
.1.1.1 =
A payment voucher must be
issued together with each cheque and attached with supporting documents.
2.3=
.1.1.2 =
The Admin Assistant should
check the figures on the supporting documents to make sure there is no
calculation error and then sign on the “checked” space on the
payment voucher.
2.3=
.1.1.3 =
The payment voucher (attac=
hed
with the supporting documents) will then be passed to the finance manager w=
ho
will make a final check on fund availability and any overlooked errors. The finance manager will then sign=
on
the “authorized” space to authorize the payment.
2.3=
.1.1.4 =
Once authorized, the cheque
will be given to the bank signatory for signature. Note: a bank signatory should not =
sign
cheques for his/her own expense claim.
2.3=
.1.1.5 =
Once the cheques are signe=
d,
they can be distributed to the staff and mailed to the suppliers. The recipient should sign and date=
for
the receipt of the cheque at the “Received by” space on the pay=
ment
voucher. If the cheques are t=
o be
mailed to the recipients, the date of mailing should be filled in at the
“Received By” space on the payment voucher.
2.3=
.1.1.6 =
Paid invoices and claims
should be filed in the “Payment Voucher” folder in the order of=
the
Payment Voucher serial numbers.
Occasiona=
lly,
cash may be withdrawn and given to the person who is making the purchase. The staff must seek approval from =
one of
the shareholders before the purchase is made and the purchase is only limit=
ed
to the items that have been approved.
If the approved item is out of stock and the staff would like to
purchase an alternative item that will cost more, he/she should seek
shareholder’s approval first. Supporting document for each withdrawal
from ATM must be filed in the “S$ Bank Account” folder.
2.3=
.1.4.2 =
Steps to follow:
<=
span
style=3D'mso-list:Ignore'>-&nb=
sp;
Each employee’s bank
details and payment amount for the month must be keyed in to the DBS DPAY 2
software.
<=
span
style=3D'mso-list:Ignore'>-&nb=
sp;
Export the submission file
into a diskette
<=
span
style=3D'mso-list:Ignore'>-&nb=
sp;
Attached a signed (by the =
bank
signatory) print-out of the payment details as the supporting document.
<=
span
style=3D'mso-list:Ignore'>-&nb=
sp;
Fill up and sign (by bank
signatory) a 2-ply “Authorization Letter for Submission”
<=
span
style=3D'mso-list:Ignore'>-&nb=
sp;
All three items must reach=
DBS
Salary Credit Unit at
<=
span
style=3D'mso-list:Ignore'>-&nb=
sp;
The counter staff of the D=
BS
Salary Credit Unit will process the diskette on the spot and return last
month’s diskette.
2.1.1.4.3 =
Note
that, under normal circumstances, salaries of all permanent employees are p=
aid
via direct bank transfer (GIRO) with the following exceptional cases:
<=
span
style=3D'mso-list:Ignore'>-&nb=
sp;
Employees under probation =
will
be paid by cheque until they are confirmed.
<=
span
style=3D'mso-list:Ignore'>-&nb=
sp;
Employees, who have or have
been given notice to resign from the company, will be dropped from the mont=
hly
direct bank transfer list as soon as the notice is given and will be paid t=
heir
salaries by cheque.
Payments =
will
be made via remittance only if the payees are overseas. A company stamp is required if the
remittance is made out of the USD account. However, the company stamp is not
required if the remittance is made out of the SGD account. In general, it is advisable to tak=
e note
if the payees would like to receive the invoiced amount net of any bank cha=
rges
from both sender and beneficiary sides.
The corpo=
rate
credit card is given to the shareholders only and is strictly used for small
office purchases or overseas payments (as otherwise the cable charges will =
be
too expensive for remittance of such a small amount of payment) like payment
for domain name renewals.
2.3=
.2.1.1 =
&nb=
sp;
Under normal circumstances, payments are processed
by-weekly (in mid and end of the month) and made by cheques for local suppl=
iers
or by remittance for overseas suppliers.
2.3=
.2.1.2 =
&nb=
sp;
Before any payment is made, all invoices must be atta=
ched
with proper supporting documents (e.g. quotation or request for payment by =
our
staff, with one of the shareholders’ confirmation for the purchase/se=
rvice). For cheque payment, follow section
2.2.1.1 for procedures. For
remittance, follow 2.1.1.5.
2.3.2.2.1 =
Should
there be a need to make a purchase urgently, the person proposing the purch=
ase
must acquire the cost for such purchase/service as soon as possible and seek
approval from one of the shareholders.
2.3.2.2.2 =
Upon
approval of the purpose, payment can be made in the following way:
<=
span
style=3D'mso-list:Ignore'>-&nb=
sp;
cheque payment is preferre=
d if
the supplier is willing to accept cheques.
<=
span
style=3D'mso-list:Ignore'>-&nb=
sp;
Nets or Cash (withdrawal f=
rom
SGD account) Payments if a Corporate ATM card holder (one of the shareholde=
rs)
is around but this payment method is not encouraged.
<=
span
style=3D'mso-list:Ignore'>-&nb=
sp;
Payment from the Petty Cash
box if the amount is less than $20.00
Monthly Payments
|
Parties |
Usual payment date |
Remarks |
|
XXX |
Pay end of the mth for the followi=
ng
mth |
S$3,847.05 |
|
YYY |
Pay end mth/mid next mth for the m=
th
after the next (e.g. pay end of April or mid May for June. |
S$1,539.85 |
|
AAA |
Due on 26th of the mth<= o:p> |
N/a |
|
BBB |
Due on 11th of the mth<= o:p> |
N/a |
|
CCC |
End of the month |
S$160.00 |
Quartly Payments<= o:p>
|
Parties |
Usual payment date |
Remarks |
|
XXX |
Pay in advance quarterly by end of
March, June, Sept and Dec |
USD256.68 x 3 mths =3DUSD770.04 |
|
YYY |
Seasons Parking for 2 vehicles. |
S$40/vehicle x 2 vehicles (LY+LH) =
x 3
mths =3D S$240.00 |
Yearly Payments
|
Parties |
Usual payment date |
Remarks |
|
XXX |
Dec for the following year<= o:p> |
S$2,060 |
|
YYY |
Dec for the following year?=
|
S$515.00 |
|
ZZZ |
Dec for the following year?=
|
S$515.00 |
Other Recurring Payments
|
Parties |
Usual payment date |
Remarks |
|
XXX |
Various |
|
This sect=
ion
focuses on the calculation of the salary, bonuses fees and Central Provident
Fund (CPF) for different types of employees. For procedures for GIRO salaries
payment, please refer to 2.1.1.4 of this standard operations procedure.
If the staff is a Singaporeans, he/s=
he
and the company are required to contribute CPF. 20% of the staff’s gross sal=
ary
should deducted for the employee’s contribution and the company will
contribute 16% on top of his/her gross salary. Total amount to be submitted to th=
e CPF
board each month will be 30% of the staff’s gross salary for the
month. For examples:
1) Gross Salary of a staff =3D $1,00=
0.00
2) Employee CPF to be deducted from =
the
gross salary =3D $1,000 x 20% =3D $200
3) Employer CPF to be contributed by=
the
company =3D $1,000 x 16% =3D $160
4) Net Salary to be paid to the staf=
f =3D
$1,000 - $200 =3D $800
5) Total amount of CPF to be submitt=
ed
by the company =3D $200 + $160 =3D $360
If the staff is a permanent resident=
of
1st year permanent reside=
nce
Employee CPF =3D 5%
Employer CPF =3D 4%
2nd year permanent reside=
nce
Employee CPF =3D 15%
Employer CPF =3D 12%
3rd year permanent reside=
nce
or onwards
Employee CPF =3D 20%
Employer CPF =3D 16%
Apply the same method of calculation=
for
the amount of net salary to be paid to the staff and the total amount of CP=
F to
be contributed the staff’s CPF account.
The company is not required to
contribute any CPF for the expatriates.&nb=
sp;
The expat staff will be paid the gross amount of his/her salary with=
out
any deduction for any CPF contributions.
The amoun=
t of
a staff’s annual bonus for the year is calculated by the his/her aver=
age
monthly gross salary over the year.
CPF is required to be contributed for bonuses base on the calculatio=
n method
stated in points 2.2.4.1.1 and 2.2.4.1.2
For examp=
le:
From Jan =
to
May, the staff was earning $1,000 per month
From June=
to
Dec, he/she was earning $1,200 per month
Annual bo=
nus
=3D ($1,000x5 + $1,200x7)/12 =3D $1,116.67
Employee =
CPF
to be deducted =3D $223.00 (rounded down to the last dollar)
Net bonus=
to
be paid to the staff =3D $893.67
Total amt=
to
be submitted to CPF board for the bonus =3D $1,116.67 x 36% =3D $402
As CPF
contribution is only required for permanent and part time employees. Non-employees, i.e. individual who=
is
paid on a contract basis, will not be asked to contribute any CPF. As such, the subcontractor will be=
paid
the amount as stated on his/her contract.
The cap for claiming the visit to
general practitioners is $20.00 per visit which can be claimed through petty
cash (as the claim is less that $20.00).&n=
bsp;
The cap for claiming the visit to specialists is $50.00 which will h=
ave
to be claimed through cheque reimbursement.
The cap for “C” levels s=
taff
(i.e. CEO, COO, CTO and Business Development Director) for general
practitioners and specialists are $50 and $100 per visit respectively. As the amounts are more than $20.0=
0, the
claim will have to be reimbursed by cheque.
Currently,
only “C” level staff are provided with H&S coverage benefit=
s (a
cap of $400.00). Other staff =
are
not covered at this point of time.
The company can arrange for paper work for the coverage, but the sta=
ff
will pay for their own premiums for the H&S coverage. Note that staff are encouraged to =
take
up the H&S coverage as the premium for a group plan is normally lower t=
han
any individual H&S plan.
The curre=
nt
plan for the company is Asia Care Mini Group Plan B and optional group major
medical (additional coverage).
If reloca=
tion
benefit is offered to an expatriate, he/she is entitled to claiming any of
his/her expenses that are related to his/her moving to the respective compa=
ny
office location where he/she is based.&nbs=
p;
The balance of the benefit will be paid to the staff.
The staff must fill in office expense form and claim= for the benefit and he/she will be reimbursed by cheque.
In the case that the company would l=
ike
to buy out a potential employee, he/she will need to get an official letter=
(on
letterhead) from his/her current company indicating the buyout amount and t=
he
person’s last day at the company after the buy-out. The hired person must also first s=
igne
an offer letter indicating his/her intention of joining the company before =
the
buy-out is paid. After an off=
icial
letter from the current employer and the signed offer letter from the hired
person is provided, the company will then issue a cheque directly to the
company.
Fees of headhunters/employment agents
range from 1.2 months of gross salary to 20% of annual package. When negotiating with the
headhunters/employment agents, we should try to bargain the referral fees d=
own
to one-month salary, whenever possible.&nb=
sp;
Also, we should request to split the fees payment by two installments
– 50% upon hiring and final 50% one month later or even after the per=
son
completes the probation period.
Under normal circumstances, claims w=
ith
amount that is more than $20.00 (claims with amount less than $20.00 will be
reimbursed via petty cash) submitted before 1st of the month wil=
l be
reimbursed by cheque mid of the month.&nbs=
p;
Claims submitted between 1st and 15th of the m=
onth
will be reimbursed by cheque end of the month.
They are project-related
expenses that has been agreed by the client to be reimbursed to us. They are typically travel expenses
incurred by our developers and project managers who travel to the
client’s office (overseas) to have meetings with them or manage the
projects at the client’s site.
Procedures for this type of claim are:
For travel expenses
For Other expenses
For travel expenses
For Other expenses
2.3=
.4.1 =
All expense claims and
invoices pending payments (except reimbursement through petty cash) must be
filed in the “Account Payables” folder under the “Pending
Payment” section when they are received by the Finance Department.
2.3=
.4.2 =
The Finance Manager will
allocate the payment date for each invoice and claim in the short term cash
flow spreadsheet (See Appendix ? for sample) and then sign on the bottom ri=
ght
hand corner of the invoice/claim form.
2.3=
.4.3 =
The short term cash flow
situation is reviewed constantly.
1-day before the cheques are issued, the Finance Manager will make a
final decision (to hold or to proceed with payment) on each invoice/expense
claim. A Payment Allocation
Spreadsheet will be prepared and given to the Admin Assistant to issue cheq=
ues.
2.3=
.4.4 =
Based on information on the
Payment Allocation Spreadsheet, the person who is in-charge of maintaining =
the
“Account Payable” folder will move the approved upcoming paymen=
ts
(invoices & expense claims) to the “Next Payment” and use t=
he
invoices/office claim forms as the supporting documents to be attached with=
the
payment vouchers.
2.3=
.4.5 =
Any payments that are to be
held until further notices will be kept in a “Held Payments”
folder.
Managers of each department need to come up with a half-year budget quarterly so that a half-yearly plan for the company’= ;s short term cash flow can be created and updated quarterly. The purpose of the half-yearly pla= n is to give the company shareholders an idea of how much fund (working capital) that the company should hold for the coming half a year. Any excessive fund should be inves= ted in some safe and stable financial tools to gain returns.
In order to prepare the budget, the department mana= gers need to plan for any upcoming activities, purchases, and recruitments etc, = for the department in the coming two quarters.= The expected expenses will be used to offset any confirmed incoming = fund (income and investment). The working capital needed for the upcoming half a year will be determined. (See Appendix ? for a sample of the operational cash flow spreadsheet with budgeted costs incorporated).
3 =
Updating the Accounts As soon as the cheques are issued once every two we=
eks,
the MYOB Accounting Software should be updated accordingly to reflect an
accurate profit/loss financial status.&nbs=
p;
The cash account should be reconciled and the accounts should be clo=
sed
monthly. The following report=
s should
be printed out for shareholders’ information after the accounts are
updated: §
Balance Sheet to-date §
Profit Loss Statement to-date §
Aged Receivable to-date §
Cash Flow Statement to-date4
Ma=
naging
Auditing of Accounts =
The
accounts for the financial year ending 31st December of the year
need to be closed and final adjustments to be made in around January of the
following year. Appointments should be made with the auditor for the fieldwork as ea=
rly
as March. The
following documents and information should be ready for the yearly audit:
The audi=
tor will
spend about 4 days at our company for the audit fieldwork and will ask for
additional documents besides the above listed documents. We should keep a copy of the docum=
ents
that are given to the auditor for record.
The audi=
ted
report will normally be ready by April for directors’ signatures.
As soon as the financial year is ended, the Estimat= ed Chargeable Income (ECI) figures should be prepared and sent to the tax agent for their comments. The ECI s= hould be filed latest by 1st of January (?) in order for the company to benefit from the payment of corporate income tax over a maximum number of 10 installments.
As soon as the audit is
completed and the audited report is ready, corporate tax should be filed
immediately especially if excessive tax has been paid and we are waiting fo=
r a
refund from the Inland Revenue.
The Goods and Services T=
ax
(GST) filing has to be done for each quarter of the financial year (i.e. Ma=
rch,
June, September, December). T=
he
comptroller of GST gives a grace period of one month for the GST filing i.e.
GST must be filed by April, July and Oct and January.